There’s a new way to ensure better business processes:

digitize, analyze, optimize

With DCR you get much more out of your own IT systems. Instead of investing in expensive new builds, you can leverage your existing investments through actionable insights and continuous improvement.

Digitize core processes

DCR Process Digitalization

With DCR Process digitalization, your processes will automatically ensure compliance, user-friendly interaction, automation and documentation. We cover your workflows and make sure that your IT supports legislation and adapts to the business. DCR can embed workflows into a range of IT systems, and more than 20 public and private organizations are using DCR’s digital processes today.

Benefits of DCR Digitalization

  • Increased compliance through more consistent processes and less manual errors
  • Decreased number of complaints from stakeholders outside of your organization
  • Improved case management and consistency in process instances
  • Increased management control and transparency of processes
  • Faster implementation than competing solutions (7+ times faster for municipal processes)
  • Faster implementation of changes. With DCR, you can change processes in an afternoon
  • Decrease maintenance costs of keeping processes up to date
  • Increase transparency in processes
  • Better risk detection from process- or compliance-related risks
  • Increased documentation as each step in the process is digitally recorded—with easy auditing
  • Faster onboarding of new employees

NextGen compliance

DCR Process Digitalization consists of the following:

  • The DCR Highlighter, to highlight your existing SOPs
  • The DCR Designer tool, to map up the highlighted text as a digital interpretation
  • The DCR Process Engine, embedded into your existing core system, it guides you through the digital process dynamically, directly in your own system.

 

All of the processes are available through the DCR Portal, which provides you with a transparent overview of all processes.

 

 

 

 

 

 

ALWAYS LAW COMPLIANT
“The unique feature of the DCR solution is that legislation and requirements can be digitized directly and maintained locally by domain experts using design and simulation tools. This avoids costly delays and errors that occur when legislation and requirements are implemented by IT developers, who do not understand the domain and daily practice.”

Thomas Hildebrandt, Professor, University of Copenhagen

DIGITIZE STANDARD OPERATING PROCEDURES

DCR Process Guide (SOP)

With DCR Process Guide, you can create a digital version of your existing standard operating procedure (SOP) text, link it to an execution model that can generate a cloud-based SOP guide with one click. Ultimately, your employees will only see a task and decision list—no one will need to spend hours reading irrelevant SOPs in long PDF documents. In essence, the DCR SOP eliminates the need for analogue SOPs.

Benefits of DCR Process Guide

  • Save time by reducing bottlenecks in SOP processes, you do not need to get legal involved as often, as the SOP ensures legal compliance
  • Save implementation costs: business users can build a digital SOP in a matter of hours without the need for expensive consultants
  • Increase compliance and quality of documentation, as the SOP ensures consistent processes
  • Increase quality and consistency in process execution and decrease manual errors
  • Decrease maintenance costs of keeping SOPs updated
  • Increase transparency in SOP processes—each step is clearly marked in a digital model
  • Better risk detection from process- or compliance-related risks
  • Save costs of new IT systems: When you change the DCR SOP, the system instantly updates

NextGen compliance

The DCR Process Guide consists of 3 key elements:

  • The DCR Highlighter, to highlight your existing SOPs
  • The DCR Designer tool, to map up the highlighted text as a digital interpretation
  • A digital SOP, which instantly creates a cloud- based IT system that guides you through the SOP flexibly

 

 

 

 

 

ALWAYS UP TO DATE
“In a second I can change a process in DCR e.g. when legislation changes, and within an hour the change is reflected in our IT-system. This means huge savings and that we can always adjust to changes e.g. in legislation or based on input from the daily users”

Nicklas Healy, Process owner, Syddjurs Municipality

Mine and improve current processes

DCR Process Intelligence

DCR Process Intelligence is based on DCR’s AI-driven engine that can mine your current process logs. It delivers a complete overview of your processes—who is doing what when, in a simple yet comprehensive set of overviews. It is an ideal way of identifying bottlenecks, find inefficiencies and pave the way for more streamlined core processes.

Benefits of DCR PI

  • Reduce inefficiencies in your processes. For example, find bottlenecks or improvement areas easily through simple process overviews
  • Get access to actionable management information that can help you navigate processes and how people are performing their activities
  • Improve KPI monitoring. Process overviews give management access to a new range of things to measure and monitor
  • Enhance understanding of what is really going on in your organization
  • Increase transparency of your processes through real-time visualization of your processes
  • Increase quality of your process runs by eliminating causes behind non-desired outcomes
  • Qualify good performance by singling out processes or process owners that are performing well
  • Reward good outcomes easier

NextGen process intelligence

DCR Process Intelligence leverages the DCR Engine to create simple process overviews from the most complex processes. The overviews consist of different elements:

  • Get a visual overview via the DCR Dashboard, which provides a complete overview of most common activity patterns
  • Zoom in on specific process instances to understand what happens. Also, you can zoom in on the fastest/slowest process instances
  • Find rule violations and enhance your understanding of why processes are not completed

 

 

 

 

 

 

\The product is delivered as a subscription—and real-time data input from your core system enables you to always stay on top of your core processes.

 

Find indicators of negative performance

DCR Indicators

With DCR Indicators, you can reduce massive amounts of data on your processes to a short list of things to fix. DCR Indicators uses AI to mine your current process logs and find factors that cause process inefficiencies. Through the DCR Indicators dashboard, you can always see a top 10 list of process inefficiencies that you can use to take action in your organization. Also, you can see how successful processes have been performed. In essence, DCR Indicators is an intelligent X-ray machine for your processes that only shows you what to fix.

Benefits of DCR Indicators

  • Reduce inefficiencies in your processes. As finding key reasons for why your process are currently not leading to the desired results
  • Get access to actionable management information that can help you navigate processes and how people are performing their activities
  • Improve KPI monitoring. DCR Indicators can be used as KPIs, so management can easily track and follow up on desired outcomes and performance
  • Enhance understanding of what is really going on in your organization—and how to change it
  • Increase transparency of your processes through real-time visualization of your processes
  • Increase quality of your process runs by eliminating causes behind non-desired outcomes
  • Qualify good performance through an overview of well- performed processes

The complex made simple

DCR Indicators leverages the DCR Engine to create actionable intelligence automatically. In practice, it goes through three simple steps:

  • Extracting log data from current process management system
  • Cleaning and qualifying log data (using DCR’s process engine)
  • Summarizing top 10 indicators of bad process performance

Read more about using our KMD Momentum Connector to gain insight into un-employment processes (in Danish). Also supports Schultz Fasit.

Read more about using our KMD WorkZone Connector to gain insight into case worker processes (in Danish).

Digitize your business process through NextGen process workflows

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